How To Order
Whilst browsing our website click the ‘add to cart’ button on the items you want to order. When viewing the shopping cart page you can fill in some basic addess details to update your order with the shipping cost and click the ‘proceed to checkout’ button. On the checkout page you can fill in all your details for the order and you can pay securely with your debit/credit card or a digital wallet via Google Pay or Apple Pay. Whilst your payment is processing you may experience a delay of around 30 secs or so whilst the screen goes blank and your payment completes. This is normal, do not leave or refresh the page. Your order will then be confirmed on-screen and by email. To faciliate placing future orders and to manage your details, orders & invoices etc you can register for an account.

You can also place your order over the phone by calling 0116 2885788, by letter/cheque (ensuring you have added the correct shipping cost; cheques payable to Knighton Music Group) or email us with your requirements. We accept all major debit & credit cards.

Delivery Schedule
In stock items listed on this website are available for immediate dispatch and in most cases are shipped within 48 hours. Please allow 4-5 days for delivery of Items shipped by the supplier, such as hi-fi equipment. In the case of anything becoming unavailable the item will be back-ordered or cancelled and refunded without delay.

Our Shipping Rates
Shipping costs are automatically added to your order when you checkout and input your address details. These costs are calculated based on the weight and size of items added to your shopping cart but equate roughly to the following schedule:

All CD/DVDs mailed within the UK are shipped by first class post at a rate of £4.00 for one CD, £5.50 for 2-3 CDs and then £1.00 per subsequent CD. Vinyls are £5.50 for one and £2.00 per subsequent LP.

Where orders contain a mix of CD and vinyl, subsequent items are charged at the cheaper rate – for example, a UK order containing 1 LP + 1 CD costs £6.50.

Large orders (i.e: more than 12 CDs or 5 LPs) will ship for £14.50 and high value consignments will be sent using Royal Mail’s Special Delivery service.

CDs/DVDs to Europe are shipped via Air Mail at a rate of £6.50 for one CD, £11.00 for 2-3 CDs and then £2.00 per subsequent CD. Vinyls are £11.00 then £4.00 for each subsequent LP.

Worldwide CD/DVD orders are shipped via Air Mail at a rate of £9.00 for one CD, £20 for 2-3 CDs and then £3.00 per subsequent CD. Vinyls are £20.00 then £6.00 per subsequent LP.

Please note that this is an estimate of what our website will calculate for your order based on what items have been added to the cart and can vary. Bear in mind that the weight-based system we use for this may calculate a higher shipping rate than expected due to the presence of certain larger, heavier items such as box sets.